State Farm® Insurance Agent Jim Reed
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Kraus
April 23, 2026
"I am able to speak to a person on the phone or via text whichever I prefer. Very convenient. I have always received timely responses to messages I have left. I appreciate the professionalism of the staff and their efforts to answer all my questions. Thank you!"
"Thank you Karen. Communication is the key to taking good care of people. We try our best"
Mark Coatney
April 13, 2026
"Everyone in the office takes care of my needs each time I need something!"
"Thank you for the fantastic review, Mark! We are always here to help with your insurance needs here in Monett . "
Peg Winfrey
March 30, 2026
"Holly is really great! Quick to respond, positive on the phone!"
"Wow, thank you for the 5-star review, Peg! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Samantha Crow
March 26, 2026
"All the staff are easy to work with and quick response!"
"Thank you so much for the 5-stars, Samantha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Brian Homfeldt
March 18, 2026
"Holly is always so helpful and responsive! Great customer service!"
"Brian, thank you for your wonderful review of State Farm Agent Jim Reed’s Team!"
Jeff Banning
March 13, 2026
"Holly was professional, thorough and she followed up every day until my new policy was finalized. Very friendly and a pleasure to work with. Thanks"
"We appreciate your review, Jeff. We are so happy that you had such a wonderful experience with State Farm Agent Jim Reed’s Team here in Monett ! "
Chris Collier
March 12, 2026
"We spoke with Leo. He was very knowledgeable and out of all the insurance companies we had talked to today he was the most friendly! Best prices, great customer service and just overall 10 stars. Thank you so much for everything."
"Chris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Reed’s Team here in our Monett office. I hope to ride motorcycles either you soon!"
Suleida Rodriguez
March 11, 2026
"Leo was right on it and gave me peace of mind when quoting me on my insurance policy ! Its been stressful finding the right insurance company im glad I finally found the right one !"
"Thank you for taking the time to leave such a great review, Suleida. We strive for excellence in all things insurance and are grateful for your positive feedback. "
JD Rhea
March 7, 2026
"Leo is always prompt, responsive and helpful. Great staff."
"Thank you for the fantastic review, JD! We are always here to help with your insurance needs here in Monett . "
Brook Harmon
March 5, 2026
"Jim Reed and his team have been great for me since I met them in 2017. When I had a claim (Whitetail strike), my truck was fixed at the shop I wanted and they made everything easy; no hassles or second rate suggestions. When I want to trade motorcycles, they make it as simple as it should be. I don't like insurance, but I like Jim and Team. I'm taking minutes from my day now to share because I want others to be as satisfied as I am."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Peter Hoff
March 4, 2026
"I worked with Leo Chernoff at this office. He was respectful, patient, knowledgeable, and informative. He took the time to make sure he was delivering policies that would be the best for me. On top of this, the quotes he provided were more competitively priced than what I was offered at numerous other insurance agencies. I highly recommend Leo for all your insurance needs!"
"Thank you so much for the 5-star rating, Peter! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Kelly Echols
March 4, 2026
"They are super responsive and helpful!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Reed’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Elio Rodriguez
February 27, 2026
"Very helpful answered all questions."
"Elio, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Reed’s Team is just a call or email away!"
Kellie Moreland
February 24, 2026
"I frequently work with Jim Reed's office on behalf of my mutual clients. They are always extremely helpful and friendly. Great group of people!!"
"Thank you so much for the 5-star review of State Farm Agent Jim Reed’s Team! We deeply appreciate your kind words here in Monett . "
Danilson Vasquez
February 10, 2026
"It was a pleasure working with Gaspar."
"Danilson, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Reed’s Team—we are always here to help!"
Robert Briskey
January 2, 2026
"I have been with State Farm for many years and they are a pleasure to work with. I have never had any issues with them . I have everything insured through them."
"Thank you for the review! Happy New Year!"
Joseph Holmes
November 6, 2025
"I've bought insurance from Jim Reed for 18 years now and he and his team have always been good to work with. Most recently, while moving to a new home, Holly was very helpful and responsive, even after hours! If you want good insurance and the opportunity to experience great customer service, I highly recommend going to Jim Reed and the team in Monett."
"Thank you for the awesome review. I hope you enjoy the new home. "
Jared Snider
November 4, 2025
"Jim and his team really helped us get a god rate for our home and auto insurance. And I can’t say enough about Holly who works in Jim’s office. We’ve had to call a few times due to cracked windshield or other needs, and she’s always been ready to quickly answer questions and solve our problems. This is a great team!"
"Thank you for your review "
Rebecca Ward
November 4, 2025
"LOVE Jim and his crew! He can get you the insurance you need, and wont try to sell you nothing you don't! Holly has been VERY helpful in our many insurance needs. She is quick to respond, and helps us get what we are needing."
"Thank you so much for the review. We try to take good care of you and others and most of the time that doesn't involve pushing sales on people;)"
Felix Lockhart
November 4, 2025
"Customer service is on point. The team here is always patient and diligent making sure you are getting the coverage you are looking for."
"Thank you for your review. I am glad we were able to help you"
Dayana Casarez
November 4, 2025
"Go get a quote with Gaspar. Gaspar’s Very knowledgeable and patient, answering all my questions clearly. I especially appreciate their dedication to serving the Hispanic community, making sure we understand all the options in our own language. They made the process easy and stress-free. I highly recommend them!" dedicación para servir a la comunidad hispana"
"Thank you for your review. "
M K1565
November 3, 2025
"Normally I have rocky interactions with any insurance entanglements but I can assure you that the staff at State Farm with Jim Reed are 100% on their A-Game! I would absolutely recommend them!"
"Thank you for your review. We are here to help. "
Francisco Mendoza
November 3, 2025
"Gaspar is someone that pays attention and here is here to help you out . I was paying 275 in my previous insurance and when Gaspar quote my insurance through State Farm I was saving almost 100 a month by just switching!!!! Thank you !!!reach out to Gaspar @ Jim Reed here in monett !!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robert Allmon
April 5, 2025
"Very helpful."
D S
December 8, 2024
"Jim is a nice enough guy personally but his hands were tied, by his own frank admission, to do anything to help resolve a homeowners claim pursuant to the May 8 tornado. He said corporate had prohibited him from being an advocate in homeowners claims as opposed to any auto claims that he cd help with. This lack of assistance forced me to have to deal with the jaded and inhumane adjusters myself. It took 4 months to resolve the roofing part of the claim, which again, I had to fight totally without representation. After 41 years of loyalty to State Farm in three states with a virtually claim free record, I have procured coverage with another carrier and will never return. State Farm as a whole has a reputation for denying roof claims. My post is not "sour grapes" but rather just a stating of the facts for others to be aware of."