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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Sophia

June 5, 2026

5  out of  5
rating by Kelly Sophia
"Holly was extremely helpful and prompt in getting what I needed. I highly recommend using this agency!"
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Andrew Clark

June 5, 2026

5  out of  5
rating by Andrew Clark
"Thanks Jim & Leo for helping me get a homeowner's policy set up so quickly on such short notice!"
We responded:
"Thank you for the amazing review, Andrew! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jim Blevins

June 4, 2026

5  out of  5
rating by Jim Blevins
"Hollie at Jim Reed is always great to work with. Thank You !"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monett ."
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Jeff Lynn

May 29, 2026

5  out of  5
rating by Jeff Lynn
"Jim and his team are always helpful and responsive to my personal and business policies. I trust him and his agents! Holly has been really helpful quoting additional policies and looking for the best rates for me."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Reed’s Team. "
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Jaco Lombard

May 28, 2026

5  out of  5
rating by Jaco Lombard
"The quick and professional service i received from Holly was great."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Reed’s Team. "
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Rebecca Sue Tidlund

May 28, 2026

5  out of  5
rating by Rebecca Sue Tidlund
"Been with Jim Reed for a great number of years, left Farmers and they have saved me tons of money for that I am grateful. This agency is the best by far, have both cars and my home. I highly reccomend Jim Reeds office He is the best"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Reed’s Team. "
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Zelda

May 26, 2026

5  out of  5
rating by Zelda
"Holly from this office is a superstar! I received friendly professional advice and she does magic in saving money, while I got good cover for a very good price. Thank you Holly"
We responded:
"Thank you for the amazing review, Zelda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Aaron Shouse

May 21, 2026

5  out of  5
rating by Aaron Shouse
"Excellent Service!"
We responded:
"Thank you so much for the 5-stars, Aaron! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Matthew Hansen

May 19, 2026

5  out of  5
rating by Matthew Hansen
"Holly at Jim Reed's State Farm office is very helpful. She is quick to respond and get answers for my questions. She is very polite. We are happy with the services we have received."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jim Reed’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Monett ."
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Margo Mitchell

May 18, 2026

5  out of  5
rating by Margo Mitchell
"We researched several local insurance companies and found the best prices with State Farm through Jim Reed. They insure our personal and business vehicles and are always extremely helpful, prompt, and friendly."
We responded:
"Margo, thank you for your wonderful review of State Farm Agent Jim Reed’s Team!"
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Kellie Moreland

May 13, 2026

5  out of  5
rating by Kellie Moreland
"I frequently work with Jim Reed's office on behalf of my mutual clients. They are always extremely helpful and friendly. Great group of people!! Holly helped me recently and was great to work with!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jim Reed’s Team! We deeply appreciate your kind words here in Monett . "
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Hershey Roden

May 8, 2026

5  out of  5
rating by Hershey Roden
"I have known Jim Reed for 10 yrs. Honest man. His people in office are great. Holly is my go to girl. She has helped me a great deal w auto quotes. When I was searchi g for a vehicle. Thank you all in the office."
We responded:
"Hershey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jim Reed’s Team!"
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Vicki Kerns

May 5, 2026

5  out of  5
rating by Vicki Kerns
"I requested a certificate of insurance for one of our vendors and we received a very fast turnaround to receive it. Thanks!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jim Reed’s Team. "
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Karen Kraus

April 23, 2026

5  out of  5
rating by Karen Kraus
"I am able to speak to a person on the phone or via text whichever I prefer. Very convenient. I have always received timely responses to messages I have left. I appreciate the professionalism of the staff and their efforts to answer all my questions. Thank you!"
We responded:
"Thank you Karen. Communication is the key to taking good care of people. We try our best"
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Mark Coatney

April 13, 2026

5  out of  5
rating by Mark Coatney
"Everyone in the office takes care of my needs each time I need something!"
We responded:
"Thank you for the fantastic review, Mark! We are always here to help with your insurance needs here in Monett . "
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Peg Winfrey

March 30, 2026

5  out of  5
rating by Peg Winfrey
"Holly is really great! Quick to respond, positive on the phone!"
We responded:
"Wow, thank you for the 5-star review, Peg! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Samantha Crow

March 26, 2026

5  out of  5
rating by Samantha Crow
"All the staff are easy to work with and quick response!"
We responded:
"Thank you so much for the 5-stars, Samantha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brian Homfeldt

March 18, 2026

5  out of  5
rating by Brian Homfeldt
"Holly is always so helpful and responsive! Great customer service!"
We responded:
"Brian, thank you for your wonderful review of State Farm Agent Jim Reed’s Team!"
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Jeff Banning

March 13, 2026

5  out of  5
rating by Jeff Banning
"Holly was professional, thorough and she followed up every day until my new policy was finalized. Very friendly and a pleasure to work with. Thanks"
We responded:
"We appreciate your review, Jeff. We are so happy that you had such a wonderful experience with State Farm Agent Jim Reed’s Team here in Monett ! "
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Chris Collier

March 12, 2026

5  out of  5
rating by Chris Collier
"We spoke with Leo. He was very knowledgeable and out of all the insurance companies we had talked to today he was the most friendly! Best prices, great customer service and just overall 10 stars. Thank you so much for everything."
We responded:
"Chris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Reed’s Team here in our Monett office. I hope to ride motorcycles either you soon!"
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Suleida Rodriguez

March 11, 2026

5  out of  5
rating by Suleida Rodriguez
"Leo was right on it and gave me peace of mind when quoting me on my insurance policy ! Its been stressful finding the right insurance company im glad I finally found the right one !"
We responded:
"Thank you for taking the time to leave such a great review, Suleida. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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JD Rhea

March 7, 2026

5  out of  5
rating by JD Rhea
"Leo is always prompt, responsive and helpful. Great staff."
We responded:
"Thank you for the fantastic review, JD! We are always here to help with your insurance needs here in Monett . "
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Brook Harmon

March 5, 2026

5  out of  5
rating by Brook Harmon
"Jim Reed and his team have been great for me since I met them in 2017. When I had a claim (Whitetail strike), my truck was fixed at the shop I wanted and they made everything easy; no hassles or second rate suggestions. When I want to trade motorcycles, they make it as simple as it should be. I don't like insurance, but I like Jim and Team. I'm taking minutes from my day now to share because I want others to be as satisfied as I am."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Peter Hoff

March 4, 2026

5  out of  5
rating by Peter Hoff
"I worked with Leo Chernoff at this office. He was respectful, patient, knowledgeable, and informative. He took the time to make sure he was delivering policies that would be the best for me. On top of this, the quotes he provided were more competitively priced than what I was offered at numerous other insurance agencies. I highly recommend Leo for all your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Peter! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kelly Echols

March 4, 2026

5  out of  5
rating by Kelly Echols
"They are super responsive and helpful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Reed’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"